Yes, just sign up for the Free plan and it's free forever. Look out for our special upgrade offers from time to time if you want more sends and storage space.
We don't believe in forcing you to use something that you no longer want, so you can cancel your account at any time.
Yes. The DropSend infrastructure was designed from the ground up to be highly secure. Your files are stored on state-of-the-art servers, protected by advanced firewalls and housed in a SAS70 Type 2-certified data center.
Currently we accept Visa, Mastercard and American Express. Each month, an invoice is emailed to you for your records. We cannot accept checks or take orders over the phone.
All you need is a modern Web browser (Internet Explorer, Firefox, Google Chrome, or Safari). DropSend is hosted on our fast, dedicated Web servers, so you don't have to install a thing unless you want to use DropSend for Desktop!
If you live outside the EU, there are no extra charges whatsoever. If you live inside the EU, we are required by law to add the standard sales tax (VAT 15%).
We will convert the dollar charge to your local currency using the exchange rate available on the day you sign up. For example if you sign up today (Apr 18, 2014) for the Basic plan with a UK credit card, the exchange rate will be $5 = £2.77. To find out what the exchange rate is for your currency, go to www.xe.com.
No. You'll be charged a pro-rata rate, based on how many days are left in the month. On the 1st of the following month, you'll be charged the full monthly fee. You can cancel at any time.
Unfortunately not. We don't issue refunds for payments that have already been taken. If you want to cancel, make sure you do it before the 1st of the month, so you aren't charged for another month.
No! We're like you - we think spam is annoying and offensive. So the official answer is: We will never use your email address, or those you send files to, without your full permission.
Need help or support?
Answers to all your questions can be found at: www.dropsend.com/support or by