http://www.dropsend.com/support DropSend news and views Fri, 13 Aug 2010 18:26:16 +0000 http://backend.userland.com/rss092 en There’s nothing more annoying than an online service that is difficult to cancel, so we’ve made it nice and simple. Here’s how to cancel: 1.) Log in 2.) Go to ‘My Account’ 3.) Scroll to the very bottom and click ‘Please cancel my account’ 4.) That’s it! Don’t forget that you can always downgrade to ... http://www.dropsend.com/support/?p=5 Have you ever copied a document to your hard drive, but couldn't remember where you saved it? Have you created a new file with a program and can't figure out where to go when you want to attach it to an email? How about downloading a file from the web ... http://www.dropsend.com/support/?p=81 Please be advised that passwords MUST be at least 6 characters long. http://www.dropsend.com/support/?p=67 Typically uploading a file will always be slower than downloading; this is just a limitation of the Internet infrastructure. But there are a number of other factors that affect the speed of uploading a file, such as: 1.) Your connection to the Internet, whether you are wired or wireless 2.) The ISP ... http://www.dropsend.com/support/?p=55 DropSend makes it easy to add your contacts by importing them via a CSV file. Most email applications can export a CSV file (comma separated) of your contact list. Create the file using the following syntax: {First Name, Last Name, Email Address, Company Name}. Once the file is created log into ... http://www.dropsend.com/support/?p=52 We have recently divided Users and Contacts into 2 separate entities within the Dropsend Business plan. We now have 4 different kinds of Users: 1. Internal User: can send/receive files + online storage but cannot add/edit new user 2. Admin: is an internal user, but can manage the user 3. ... http://www.dropsend.com/support/?p=46 We have had numerous requests to allow all users across all plans to be able to create contact lists. So effective immediately Dropsend now supports group contact lists for all plans. This means you can create a list of people you commonly email and now not have to enter each ... http://www.dropsend.com/support/?p=48 Each file you send counts as one send within Dropsend. http://www.dropsend.com/support/?p=45 To turn off Dropsend download notifications, just log into your DropSend account, go to the 'My Account' tab, and un-check 'Email Notifications' http://www.dropsend.com/support/?p=44 If you are having problems downloading a large file from Droposend you are in luck, Dropsend supports resuming a download from a broken Internet connection without starting all over, all you need to do is have a download program to have this ability - Firefox supports this feature but ... http://www.dropsend.com/support/?p=43