Need DropSend help or support?

You can find answers to all your questions at Or simply send us an email here.

Desktop Tools

Import your Contacts into DropSend

DropSend makes it easy to add your contacts by importing them via a CSV file. Most email applications can export a CSV file (comma separated) of your contact list.

Create the file using the following syntax: {First Name, Last Name, Email Address, Company Name}.

Once the file is created log into your DropSend account and click on the “Contacts” tab. From here look for the “Import contacts from CSV file” area and click on the “Browse” button to select the CSV file you created. Next click on the “Import Contacts” button, this will import your CSV file into DropSend. On the next screen select all of the contacts you wish to import, if you want to choose them all – click on the topmost selection box. At the bottom of the page click on the “Import Contacts” button. That’s it!

New Adobe AIR Desktop Tool

It’s been a while since we worked on improving our desktop tool and we have received lots of ideas and suggestions. So we have been working on a new desktop tool written in Adobe’s new AIR environment. You can try it out here:

Our new desktop tool works on both Microsoft and Apple OS’s. This is still in beta but we are very pleased with the results so far. Please drop us an email with any suggestions or comments.

Proxy servers and the Desktop Tools

Unfortunately, if you’re behind a proxy server (at work, for instance) you won’t be able to use the DropSend Desktop Tools.

We’re sorry for this inconvenience. We’re hoping to sort it out in version 2 of the Desktop Tools. However, remember you can always use the normal web interface to DropSend.

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