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Simplified DropSend Support for Sending Large Files Easily

Online Storage

Nope. We never delete files that you store online with us. They are your files and we believe that only you should decide how long you keep them.

To create a new folder, log into your account and click on “Storage” to go to your online storage area. Click on “New Folder” in the top bar to create a new folder. In the pop-up window, enter the new folder’s name, description, specify its location and click OK. Your new folder will be created.

You can also create a new folder when you upload new files to your online storage. To do that, simply select the files you want to upload, then scroll to the bottom of the page and type the name of the folder you wish to create. The folder will be created and the files will be uploaded to it straight away.

There are no limits to bandwidth for your Online Storage area. As long as you don’t go over your space limit, you can download and upload files as many times as you want.
The storage area in DropSend Business Plan is shared by all “Internal” contacts, e.g. people from your company. “External” contacts, usually your clients and suppliers, cannot use the storage.


Helpful Links

Sending Files

Learn more about sending files with DropSend here

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Downloading Files

Information, tips, and tricks about downloading files

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Online Storage

Information and tips on using your online storage

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General Questions

Other Common FAQ’s

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Subscriptions & Billing

Payment info, account upgrades and downgrades

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Sharing Files & Folders

Learn how to share files and folders

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